Award frequently asked questions
Frequently Asked Questions
I’ve received my approval letter – how do I set-up my Award?
Before your Award can start, we must receive acceptance of the Award and the Award Terms and Conditions from the Award Holder(s) and their organisation’s Financial Authority. As soon as both acceptances have been received, we will activate the Award on our systems and be able to accept invoices.
I can’t start my Award on the date we have agreed – what do I do?
If you are unable to start your Award within four months of the start date stated in your Award letter, you must let the Charity know immediately or your Award may be cancelled.
We will ask you to submit a request for an alternative start date via the Award Variation Form on Flexi-Grant, detailing the reasons behind the delay and your new proposed start date.